Trust and service information
Clear information before you commit.
ProofRoute is in controlled operational trials, so we would rather be precise about what is in place and what must be agreed than make broad claims we cannot evidence.
ProofRoute is a trading name of Olilau Ltd, company number 16699025. Registered office: 19 The Fairways, Mansfield, England, NG19 9EW.
Privacy and data protection
ProofRoute uses authenticated, role-based access and organisation-scoped data controls. We do not sell enquiry information. Public website enquiries are covered by our privacy notice.
Account access
Office, driver and staff access are separated by role. Operational access is restricted to the relevant business; hiding a menu is not treated as the security boundary.
Driver location
Location is shown only when it has been reported under the business’s authorised tracking rules. Live, stale and unavailable positions are not presented as the same thing.
Customer data and offboarding
ProofRoute does not claim ownership of customer operational records. Customers remain responsible for the data they supply. Available export, retention and offboarding arrangements are agreed before service begins; a full automated account export is not promised unless confirmed in writing.
Third-party integrations
Manual entry and CSV import are available, and email intake can be configured. Sage 50, Xero and other system connections require assessment and may need separately quoted production integration work.
Reliability and continuity
ProofRoute does not currently publish an uptime SLA or a fixed recovery guarantee. Backup, restoration and business-continuity arrangements must be confirmed in the customer agreement before a live rollout.
Support and cancellation
Questions can be sent to support@proofroute.co.uk. Support response arrangements, cancellation notice, retention and final data access are confirmed in the customer terms before service begins.
Customer documents for a live service
Our privacy notice, service terms overview, acceptable-use policy and data-processing summary are available publicly. Final customer terms, a DPA where required, support arrangements, cancellation terms and the confirmed backup/recovery position are provided and agreed before live processing.
Ask us a direct question.
We will answer based on the service available to your business.